Software engineer who builds products people actually use.

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Soh Wei Yu working on a laptop

Selected work

Built with startup and enterprise teams.

ProcoLink

AI call center solution

The ProcoLink team around a table covered in hand-drawn dashboard wireframes
The ProcoLink team working through hand-drawn wireframes.

I shadowed support operations and interviewed agents in Kuala Lumpur, turned the findings into 20 hand-drawn wireframes, and built the AI solution behind them.

  • Selected by Nanyang Polytechnic to showcase to the Ministry of Education
  • Earned a direct job offer from a prospective client serving 200+ corporate customers
  • Projected to automate 70% of routine support tasks
View the full project
Role
Founding AI software engineer
Period
May to Aug 2024
Built with
Python, FastAPI, OpenAI, VAPI, WhatsApp API

EY Tax Intelligence

Tax reporting and filing proof of concept

Soh Wei Yu next to the EY logo at the office during the internship
At EY during my internship.

I built a proof of concept that extracts data from different types of tax documents and runs it through automated flows, then benchmarked it against manual processing.

  • 90% extraction accuracy
  • 70% less manual intervention
  • 50% shorter processing time per task
  • 2 recommendation letters from Associate Directors
Role
Software engineer intern
Period
May to Sep 2023
Built with
Power Apps, Power Automate, AI Builder

Experience

Where I've learned, built and contributed.

Sep 2026 to now

Building a customer portal so clients can track inventory assets and view their contracts.

Next.js, Express.js, TypeScript, MySQL, Docker

  • Secure sign-in with SuperTokens and automated email through AWS SES
  • Features shipped through a Dockerised CI/CD pipeline, with test cases, pull requests and staging deployments

Mar 2025 to Aug 2026

Ran VIP transport operations and built the system the team still uses to track them.

Notion, vendor management, team leadership

  • Coordinated 70 drivers for VIP delegates at the Shangri-La Dialogue 2026, commended by the Chief Transport Officer
  • Led a 4-person team through up to 10 VIP operations a month
  • Notion system tracking 40 drivers cut daily status checks by 50%, still in active use

Aug to Sep 2024

Built AI tools that take routine work off the tech support team.

Go, Voiceflow, WhatsApp API, Twilio

  • Tech support chatbot connecting Voiceflow's conversational AI to WhatsApp
  • Working prototype of a call assistant, targeting a 50% cut in manual tasks

May to Aug 2024

Developed and launched an AI call center solution, starting from on-site research with support agents in Kuala Lumpur.

Python, FastAPI, OpenAI, VAPI, WhatsApp API

  • Selected by Nanyang Polytechnic to showcase to the Ministry of Education
  • Earned a direct job offer from a prospective client serving 200+ corporate customers
  • Turned the research into 20 hand-drawn wireframes

May to Sep 2023

Built a tax filing proof of concept and improved C# internal tools, adding OpenAI to automate email drafting.

Power Apps, Power Automate, AI Builder, C#, OpenAI

  • 90% extraction accuracy across different document types
  • 70% less manual intervention and 50% shorter processing time per task
  • 2 recommendation letters from Associate Directors

Mar to May 2023

Automated RSVP registration, email reminders and record updates for the event planning team.

UiPath, Excel

  • Eliminated 90% of manual steps in the workflow
  • 100% test pass rate before handover
  • Commended in a recommendation letter from the project supervisor

Education

My path, drawn to scale. Keep scrolling to move through it.

Work and National Service

Singapore Institute of Technology

Bachelor of Science (Honours) in Applied Computing

A 3-year direct honours programme developed in partnership with IMDA and MAS, covering software engineering, applied computing and machine learning, with domain knowledge in banking compliance, financial products and investment management.

Period
Aug 2026 to Aug 2029
Focus
Fintech
Status
Current

Nanyang Polytechnic

Diploma in Business and Financial Technology

Focused on business application development, tech innovation for business, fintech innovation, and ethics, governance and sustainability in AI. I applied this through my EY internship, my job at Computer Guys and co-founding an AI startup.

Period
Apr 2021 to Apr 2024
Focus
Business and fintech
Status
Completed

Certifications

  • Google UX Design Professional CertificateGoogle, 2024
  • AI for Industry (AI4I)AI Singapore, 2023
  • PCEP, Certified Entry-Level Python ProgrammerOpenEDG Python Institute, 2023
  • Professional Scrum Developer IScrum.org, 2023

Tools and skills

The parts list.

AI and automationOpenAI API, Claude API, VAPI, Voiceflow, UiPath, Power Automate, Power Apps
LanguagesPython, TypeScript, JavaScript, Go, C#
FrontendNext.js, React
Backend and dataNode.js, Express.js, FastAPI, Flask, .NET, MySQL, MongoDB, Firebase, SuperTokens
Tools and APIsDocker, AWS SES, GitHub CI/CD, Vercel, Stripe, Twilio, WhatsApp API, Figma, Notion

What people say

Feedback from colleagues, mentors and clients I've worked with.

"Wei Yu ships faster than any engineer I've worked with. The attention to detail in UI interactions is world-class."

Siew Wei HengCEO and founder, ProcoLink

"Wei Yu worked on two AI initiatives that significantly enhanced our IT support capabilities at Computer Guys."

James MaHead of Software Dev, Computer Guys

"Wei Yu has made significant contributions to advancing our initiatives to the next level."

Shetty GouthamAssociate Director, EY

"Wei Yu Displayed strong inclination towards innovation, consistently employing inventive approaches to problem-solving."

Jay Prakesh GoyalAssociate Director, EY

"I especially applaud Wei Yu's Entrepreneurial Mindset for being customer driven, persistent in his research and build to meet customer requirements"

Yaunxin SunFounder of StoryChopsticks

"Exceptional problem solver. Wei Yu took my vague requirements and turned them into a polished product in weeks."

Mike SohFounder, The 1% Club

Let's build something great together

Looking for career opportunities or freelance projects where I can ship quality products and keep learning.

sohweiyu.work@gmail.com

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